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User privacy policy

This document explains how verdant.lol (“we”, “us”) processes personal data about you as a visitor, customer, or account holder. For the MJ Universe / hub context, see Policies, privacy & MJ Universe.

1. Who this applies to

Anyone who uses this website, creates or uses a customer or dashboard area, makes a purchase, subscribes to updates, or contacts us. If you are represented by a parent or guardian, they should read this with you if you are under the age of digital consent in your country.

2. What we may collect

We only collect data we need to run the service. Depending on your actions, that can include:

  • Identity & contact: email address, display name or username, and the name you type in a contact form.
  • Order & license data: product purchased, price tier, order and transaction references, license or entitlement identifiers, and records needed to support claims (for example, matching purchase to Discord or dashboard).
  • Payment processing: we do not store your full card number. Payments are processed by Stripe (or other providers we may enable); the processor receives the payment data you enter in their environment.
  • Account & auth: if you sign in, we process credentials or tokens managed by our authentication and database services (e.g. Supabase) as configured for the site.
  • Support & contact: the content of messages you send us and metadata needed to respond (e.g. topic, time).
  • Technical data: IP address, approximate region from IP, user-agent, timestamps, and similar information in server and security logs. We may use this to secure the service, block abuse, and fix errors.

3. Why we use your data (purposes)

  • To sell and deliver product access, including issuing licenses and associating them with the identity you provide at purchase.
  • To process payments, refunds, and fraud checks as permitted by the payment provider.
  • To run the dashboard, order history, and claim flows you choose to use.
  • To answer support and contact requests.
  • To comply with law (e.g. tax and accounting where applicable) and to enforce our terms.
  • To protect our systems, users, and the integrity of the service (security, abuse prevention, debugging).

4. Legal basis (where EU/UK/EEA rules apply)

We rely on: contract (processing necessary to perform the service you request, including purchase and license); legitimate interests (e.g. security, improving stability, and limited analytics that do not require consent); and legal obligation where the law compels us. Where we need consent (for example non-essential cookies or certain marketing, if we offer them), we will ask separately and you may withdraw at any time.

5. Cookies and similar technology

We use cookies and similar storage where needed for session sign-in, security, and to remember your preferences. We limit third-party tracking to what is required for features you use (for example, payment providers may set their own cookies in their iframes or redirects). You can block cookies in your browser, but some parts of the site (including sign-in and checkout) may not work without them.

6. Who we share data with

We share data with service providers that process it on our instructions, for example: payment (Stripe), database and authentication (e.g. Supabase), hosting, email delivery, and support tooling. We may also disclose information if the law or a lawful request requires it, or to protect rights and safety. We do not sell your personal data as a commodity.

7. International transfers

Our providers may process data in the United States, the European Union, Norway, the United Kingdom, and other countries. When we transfer from the EEA, UK, or similar regions, we rely on appropriate mechanisms (e.g. standard contractual clauses) where required.

8. How long we keep data

We keep purchase and license records for as long as needed to provide support, prove entitlement, and meet legal, tax, and accounting requirements. Technical logs are kept for a limited time for security and then rotated or deleted. Support messages are kept for a period appropriate to your request and our operational needs, unless a longer period is required by law.

9. Your rights

Depending on where you live, you may have the right to access your data, rectify inaccuracies, delete data in certain cases, restrict or object to some processing, port data you provided in a machine-readable form, and withdraw consent where processing is consent-based. You may also lodge a complaint with your local data protection authority. To exercise your rights, contact us via Contact using the same email you used to purchase, where possible, so we can verify your request.

10. Security

We use reasonable technical and organizational measures appropriate to the risk, including access controls, encryption in transit (HTTPS), and secure handling of keys and environment configuration. No online service is perfectly secure; you should also protect your accounts with strong, unique credentials.

11. Children

Our commercial product and checkout are not directed at children. If you believe we have collected personal data from a child without proper authority, contact us and we will take appropriate steps to delete it where the law allows.

12. U.S. state privacy (summary)

Residents of certain U.S. states may have specific rights to know, correct, and delete personal information, and to opt out of “sale” or “sharing” for cross-context advertising. We do not sell your personal information in the common sense. For requests, use Contact and include your state of residence. We will not discriminate against you for exercising your rights, where that applies.

13. Changes to this policy

We may update this page. The “Last updated” date below will change. If changes are material, we may also notify you by email or a notice on the site when practical.

14. Norsk - kort sammendrag for brukere

Denne brukerpersonvernerklæringen gjelder deg som bruker verdant.lol (besøk, kjøp, konto, kontaktskjema). Vi bruker opplysninger til å levere produkt, lisens, betaling og støtte, og til sikkerhet. Betaling håndteres av Stripe; vi lagrer ikke fullt kortnummer. Du har rettigheter som tilgang, retting og sletting etter landsregler - se kontakt. Mer om MJ-universet: Policies & MJ Universe.

15. How to contact us (privacy)

Questions about this policy: use Contact and choose a topic that matches your request. We may need to verify your identity before we disclose or change data tied to a purchase or account.

Last updated: 27 April 2026

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User privacy Policies & MJ